How it Works

How do I sign up?

Just continue to checkout and select Laybuy as your payment option or visit laybuy.com/consumer to create your account.

Who can use Laybuy?

Any NZ resident over 18 with a current debit or credit card.

How is my limit approved?

Your limit is assigned through our instant credit check upon sign up. If you don't have a credit score, Laybuy will assign you with $120. No extra information about you is required!

How do I return my order?

If your product is faulty, damaged , incorrect or if you are not satisfied for any reason you can return it for a refund or exchange. Please contact our customer service team on NZ 09 636 4484 or Australia 1800 104 029 or email enquiries@starproducts.co.nz

- Product returned must be unused and in original packaging.
- Returns must be made within 14 days of receiving your order and order number & e-receipt must be provided.

Laybuy will refund you the full amount and cancel or adjust your payment schedule.

Is there anything else I should know?

A late fee of $10 will be applied to your account 24 hours after a missed payment. You can also spend more than your assigned limit, the excess will be added to your first payment.