values

Pure & Natural Ingredients:
We are committed to creating pure and natural body care. All our body care products are free from parabens, sodium laurel sulphates and mineral oils. We are constantly searching for new ways to refine our formulations and make them as simple and pure as possible.

Giving back:
The Aromatherapy Company has an extensive commitment to giving back to the community. Giving to local community schools in the Auckland region, Children?s Hospitals, donating product to charity events, The Starship foundation, The Lions club, burns trust, The Women?s refuge, Hearing house, Angels for children, Down syndrome, South Auckland Health foundation care, Koru Care Auckland, The Christchurch Earthquake fund, Radio Lollypop, Kids big day out, Newmarket rotary and 1% for the planet.

Value for money:
Creating good value products are extremely important to us. We are committed to not only creating the best quality products but make ones that are accessible and affordable wherever possible. We know this is something our customers appreciate.

Listening to feedback:
Feedback is important to us, and we aim to adapt and accept continuous improvement by listening to our customers. We want to be the best we can be, and really value your input.

Customer Service:
We pride ourselves on being known for great customer service. Customers are our business, and we aim to treat everyone we deal with, with care, honesty and respect.

Sustainability:
By giving back to environmental causes through donating 1% of our profits, we are taking a step towards lessening our footprint. We are not perfect, but we are taking a step. Where possible we use sustainable sources for our ingredients such as palm oil and some organic ingredients, but we aim to do better at this in the future, because we know it depends on all of us doing our bit wherever we can to ensure a healthy future for our grandchildren.

Manufacturing in New Zealand:
We are 100% committed to manufacturing all our body care products in New Zealand. Only in New Zealand can we be 100% sure about what goes into them, and what therefore goes onto your skin. All our products are made under the strictest supervision and to the highest regulated standards.We always prefer to source ingredients and components within New Zealand where possible to support our local economy and reduce our carbon footprint, and where this is not possible we seek to find sustainable and responsible sources for our ingredients.

Research and Development:
Our inhouse design team is constantly working to develop and refine our ranges to bring products to the market that are at the forefront of natural beauty and wellbeing. We are constantly improving our formulations making our range of products as natural and innovative as possible, as well as attractive and fresh.

Botanical Extracts:
All of our products contain botanical and natural plant extracts that have been designed to enhance wellbeing.

No Animal Testing:
We do not test on animals

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